ABOUT US

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your skills and expertise to make a real difference in the lives of people who need help most.

Purpose: The Retail Assistant Swan View, WA role provides support in raising much needed funds to enable The Salvation Army (TSA) to serve the needs of the local community, whilst providing an environment where customers and volunteers are treated with the dignity and respect reflected in the values and mission of TSA. The Salvation Army (TSA) Thrift/Family Stores are vibrant places where great things happen: generous people donate amazing items, customers enjoy an ever-changing selection of goods, volunteers gain friendships and share experiences, all whilst raising much-needed funds to assist the most vulnerable in your community. You can be a part of this by volunteering a few hours per week as a Retail Assistant helping with sales, merchandising and quality control.

A typical day as a volunteer Retail Assistant will see you attending to customer needs whilst maintaining a welcoming environment and contributing to a positive in-store experience. The Retail Assistant supports the Store Manager in operations of the store ensuring quality customer service, receiving donations, sorting/lifting donated goods, pricing and maintaining the general appearance and upkeep of the shop. Displaying and visual merchandising of stock and responding to customer enquiries will also be included in your day.  Your attention to detail and a desire for order and sparkle will be assets in this role as will your upbeat and friendly attitude.

Equally important, all  Retail Assistants are responsible for fostering a culture of inclusiveness and community spirit amongst the volunteer team, which will in turn enhance the customer experience in the store.

Personal Attributes & Qualities • Reliable, fit, active and able to lift and carry • Team worker with positive outlook • Proactive and self-motivated • Good match for the team and TSA values

Work Health & Safety • Understand and use PPE • Work according to policy and procedure • Look after personal and organisational property • Maintain a safe and healthy environment

Qualifications & Experience Requirements For The Role • Retail or merchandising experience is preferred, but not essential as on the job training and induction are provided for the right candidates

Mandatory Requirements Of The Role • Complete The Salvation Army's volunteer registration, training and induction modules and any other training as required • Integrity Checks may be required. The Salvation Army is a child safe organisation.

Covid Vaccination is required to volunteer on this location.

Roster & Time Commitment • In shifts of 4-6 hours as agreed with the Store Manager • We are primarily recruiting volunteers for Tues, Wednesday and/or Thursday

Be a part of this by volunteering just a few hours per week as a Retail Assistant in our store and make a difference in your community.

We encourage you to attach your resume so that we can get to know you a little better.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for volunteer roles may require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration