Duties can include:

• Checking phone and fax for meal orders / cancellations and print route sheets for deliverers
• Check meal numbers before dispatch
• Action any messages from deliverers
• Ensure all meal boxes are returned clean, everything back in correct place etc.
• Maintaining adequate ordering of ingredients, packaging, special diet meals, chemicals and consumables
• Supporting and encouraging volunteers in the kitchen
• Liaising with the branch Client Service Coordinator, Volunteer Coordinator and Treasurer when necessary
• Liaising with the Branch Support Officers on a regular basis
• Answering telephone enquiries in regards to client meal requirements/cancellations
• Route sheet alterations and liaising with drivers and deliverers about any changes with clients and/or meals
• Pack up and lock up

Extra duties may include;

• Ensuring food safety documentation is maintained and signed off
• Checking off branch deliveries
• Checking temperatures of freezers and fridges
• Stocktaking goods in the branch freezer/s, keeping goods rotated and freezer/s adequately stocked
• Ordering frozen meals, including for public holidays and weekends
• Informing the branch committee and Facilities & Food Services department about the need for repairs, maintenance and replacement of plant and equipment.

Skills and Experiences:

• Good leadership skills
• Good interpersonal and communication skills, including the ability to listen
• Ability to train and direct volunteers who have a variety of learning levels
• Confidence in dealing with issues with a high degree of confidentiality
• School canteen, hospitality industry, quality and quantity control and/or supervisory experience is desirable but not essential

Meals on Wheels is authorised to complete a police check should you not already have one.