Reception and Office Support
Chinese Community Social Services Centre Inc.The Boroondara Volunteer Resource Centre is advertising this role on behalf of Chinese Community Social Services Centre Inc.
We are seeking a volunteer to provide CCSSCI’s offices with reception and office support and to assist in activities for Chinese communities.
Tasks and Responsibilities:
- Handling Telephone Calls: answer incoming phone calls, assist clients to make appointments and answer general enquiries
- Greeting visitors to the Centre and attend to guests, clients or visitors who have appointments, and alert the appropriate staff of their arrival
- Office and some simple clerical support
- Assist the office supervisor with day-to-day tasks as requested
- Assist in Programs and Activities conducted in offices, e.g. seminars, workshops etc.
Skills and Experience:
- Fluent in Cantonese, Mandarin and English
- A pleasant telephone manner and a non-judgmental attitude towards clients should be maintained
- A cheery disposition and the ability to make conversation are essential.
- Caring, patient and helpful manner when dealing with frail and elderly people/people with a disability.
- The confidentiality of information about both clients and staff must be maintained at all times.
- Maintain professional boundaries.
- Punctuality and reliability are essential.
- Previous office, reception and/or customer service experience would be preferable but not essential.
Benefits:
- act on your values, passions and interests
- make new friendships and create professional networks
- gain local work experience and learn new skills
- enjoy new social and cultural experiences
- develop personally and build confidence
- enjoy better physical and mental health as studies show volunteering makes us healthier and happier
- challenge yourself in a supportive environment
- help your community
You can not apply for this role as it is no longer available.