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The Boroondara Volunteer Resource Centre is advertising this role on behalf of Chinese Community Social Services Centre Inc.

We are seeking a volunteer to provide CCSSCI’s offices with reception and office support and to assist in activities for Chinese communities.

Tasks and Responsibilities:

  • Handling Telephone Calls: answer incoming phone calls, assist clients to make appointments and answer general enquiries
  • Greeting visitors to the Centre and attend to guests, clients or visitors who have appointments, and alert the appropriate staff of their arrival
  • Office and some simple clerical support
  • Assist the office supervisor with day-to-day tasks as requested
  • Assist in Programs and Activities conducted in offices, e.g. seminars, workshops etc.

Skills and Experience:

  • Fluent in Cantonese, Mandarin and English
  • A pleasant telephone manner and a non-judgmental attitude towards clients should be maintained
  • A cheery disposition and the ability to make conversation are essential.
  • Caring, patient and helpful manner when dealing with frail and elderly people/people with a disability.
  • The confidentiality of information about both clients and staff must be maintained at all times.
  • Maintain professional boundaries.
  • Punctuality and reliability are essential.
  • Previous office, reception and/or customer service experience would be preferable but not essential.

Benefits:

  • act on your values, passions and interests
  • make new friendships and create professional networks
  • gain local work experience and learn new skills
  • enjoy new social and cultural experiences
  • develop personally and build confidence
  • enjoy better physical and mental health as studies show volunteering makes us healthier and happier
  • challenge yourself in a supportive environment
  • help your community
You can not apply for this role as it is no longer available.