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Reception Concierge

  • Location: Kippax ACT
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    At least one four hour shift per week (any day Monday - Friday 9am - 4.30pm)

  • Suitable for
    • People with disability
    • Skilled Volunteers
    • Wheelchair Access
  • Type of work
    • Retail & Sales
    • Administration & Office Management
    • Writing & Editing
  • Training

    Manual handling, induction

  • Reimbursement

    Tea, coffee

  • Requirements
    • National Police Certificate *
    • Others

    Successful volunteers will have a current, or be prepared to obtain a Working with Vulnerable People Card
    - Good verbal communication and customer service skills
    - Ability to work to defined time frames
    - Some lifting is required within reason
    - Volunteers must complete a Health Declaration Form to advise of any pre-existing medical conditions.

    * May be arranged via the Organisation. Details to be provided on expression of interest.

The volunteer Concierge is located in the UnitingCare Kippax reception/foyer area. Your role will be to welcome individuals, families, guests, and contractors to the premises and direct or assist them to the required services according to their needs.


  • provide high quality client services
  • identify and direct the needs of the client to the relevant service area
  • provide referrals to other agencies and assist clients with relevant information
  • answer phone enquiries and take appointments when required
  • general administrative duties as required

Other duties include: ensuring that the foyer, kitchen, toilets, hall and auditorium are ready for users and are tidy throughout the day. Collect mail on a daily basis. Assist in the daily collection of groceries. Assist in unpacking large food deliveries into pantry.