Typical skills and activities in a Red Cross Shop: Customer service - help shoppers with their questions Cashier - take money and give change to complete sales Communication - have a yarn and a laugh with the locals Reliable - turn up for shifts, sort donations, complete tasks around the Shop Sense of humour - locals love to have a chat and so do your colleagues Creativity - create fun and interest displays to attract customers Organisation - complete tasks quickly and efficiently, like sorting donations Mending / fixing clothes ready for sale