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Logo for Red Cross - ACVVS, South West WA

Role purpose

Assisting with raising funds through the sales of preloved and new clothing, accessories and homewares to support the everyday work of Red Cross. Volunteers assist to drive sales through delivering excellent customer service, emphasizing on providing positive shopping experience for our customers.

Role responsibilities

  • Assist with sorting, tagging and preparing donations for sale
  • Help assess the quality and suitability of donated merchandise, and address and quality issues with the Store Manager
  • Dispose of unsuitable goods appropriately according the Red Cross Policy.
  • Process sales through the register/Point of Sale system
  • Assist with cash handling and banking in line with Retail Policy Procedures
  • Help to create window and visual merchandising displays
  • Maintain a clean and tidy store with general housekeeping duties
  • Identify hazards, assess risks and report incidents as required in line with the WHS policy
  • Understand and apply Red Cross retail policies and procedures - Manual handling and lifting up to 10kg
  • Provide support to customers, fellow volunteers and staff

Knowledge, skills and experience

  • Ability to work effectively as part of a team
  • Excellent interpersonal and communication skills, and a positive, can do attitude
  • Reliable and punctual with rostered hours
  • Basic understanding of sales and customer service practices
  • Ability to work efficiently and being detailed oriented and organised
  • Previous experience in retail and preloved fashion desirable

Standing & Manual handling up to 10 kg required.

Learning and development

⁻ Complete Red Cross online learning modules as required ⁻ Complete Red Cross Shop Induction and Working Safely in Red Cross Shops manual

A National Criminal History Check prior to commencement and renewed every five years (Red Cross will arrange this)

You can not apply for this role as it is no longer available.