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Donor Communications Manager/Coordinator (Charity Community Consultants) Diversity & Inclusion

  • Location: Across: Banyule VIC, Docklands VIC, Hawthorn VIC, Melbourne VIC, St Kilda VIC, Canberra ACT, Sydney Domestic Airport NSW
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    10+ hours per fortnight (negotiable)

  • Suitable for
    • People with disability
    • Families with Children
    • Skilled Volunteers
    • Centrelink Volunteers
    • Online & Remote Volunteers
    • Wheelchair Access
  • Type of work
    • Accounting & Finance
    • Fundraising & Events
    • Administration & Office Management
    • Marketing, Media & Communications
    • Research, Policy & Analysis
    • Writing & Editing
  • Training

    • Fair Work Ombudsman Training • Council of Social Services Training • Aboriginal and Torres Strait Islander Community Training • Mandate Report Training • Basic Governance Knowledge Training etc.

  • Reimbursement

    Negotiable

  • Requirements
    • Working with Children Check *
    • National Police Certificate *
    • Driver's Licence (C)

    • Australian Citizenship/Permanent Resident/New Zealand Citizenship
    • Supportive to the Aboriginal and Torres Strait Islander Communities
    • Supportive to the Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Asexual or other gender and sexual diversities (LGBTIQA+) Communities
    • Culturally and Linguistically Diverse (CALD)
    • Have sound Business, Charities and Not-for-Profit experience
    • Have competent knowledge and skills with basic Technology, Google Suite, Web designs and browsers, etc.
    • Ability to communicate honestly and transparency, with sound knowledge and ability to speak and write in English.
    • Relevant Qualifications and Certificates/Registrations;
    • Minimum of 3 years of relevant experience within Australia;
    • Great communication and listening skills;
    • Ability to commit the required time for the position and be able to commit to a 12-month position (minimum);
    • Upon engagement, you will be required to have or obtain a Working with Children Check (WWCC) and a National Police Check (NPC), which is conducted alongside our partnered charity agency.

    * May be arranged via the Organisation. Details to be provided on expression of interest.

Main activities • Developing and implementing donor communication and retention strategy to engage existing donors to build loyalty and reduce attrition. • Planning and managing the delivery of direct marketing campaigns for existing donors. • Supporting direction, development and delivery of donor acquisition campaigns. • Managing and nurturing relationships with monthly pledge donors. • Evaluating and reporting on direct marketing campaign performance and donor giving activity. • Monitoring and reporting on budgeted income and expenditure to meet targets.

Key skills • Strong organisational and administrative skills. • Good communication skills - both written and verbal. • Persuasive 'selling' skills. • Strong knowledge of database functionality. • Advanced knowledge of Direct Marketing principles.

Internal contacts Fundraising, Public/Community Relations, Management, IT, Finance.

External contacts Suppliers, Industry Associations.

Typical experience At least 5 years experience in Sales/Marketing or fundraising coupled with a Marketing Degree.


You can not apply for this role as it is no longer available.