Are you friendly and enjoy having a chat? As a volunteer, your role is to have a friendly chat with people who make contact on the telephone, talking about everyday topics. This is not a crisis intervention or counselling service. Volunteers will be provided support and training. You will answer incoming calls via a computer and have a friendly chat with people as well as completing simple data entry tasks online during your shift. Some of the skills and qualities we are looking for;

• Excellent communication skills and emotional intelligence
• Previous volunteer experience is desirable but not necessary
• Experience or willingness to learn about community organisations
• Basic IT proficiency
• National Police record check
• Adhere to and promote the values and mission of Friends for Good
• Commitment to volunteering