Are you looking for an opportunity to work with a vibrant team who are supporting vulnerable and marginalised members of our community?

The Salvation Army Doorways in New Norfolk is seeking compassionate volunteers to help to provide immediate assistance to those experiencing hardship and crisis. This important role is ideal for those who are organised and confident in dealing with people, providing support and guidance in their time of significant need.  You will have direct client contact through interview assessments and assisting clients within program resources.

The ER Worker supports an individual by developing a positive relationship with them; identifies and analyses an individuals needs; and advocates and negotiates effectively on behalf of a person. The opportunity ensures an individual receives the correct support to manage their current situation.

This is an opportunity to be part of a great, positive, encouraging team, who genuinely care about one another and people in the community.  In this role you have the opportunity to meet and assist people in our community who come from various ages, cultural backgrounds and experiences and gain experience in a frontline role, within a supportive work place.

There is reward in helping people in need and having gratitude expressed from people in the community and also from the team here at The Salvation Army. Support is provided in an informal and formal manner from both Team Leader and our supportive team.

Qualifications & Experience Requirements Of The Role

• Experience in community services/social work/finance support related roles and/or qualifications, great communication and computer skills, preferred but not essential
• Mandatory Requirements Of The Role
• Fully complete The Salvation Army's volunteer registration process
• Current Criminal History Check (Police Check), Working With Children Check and integrity checks as required
• Complete TSA induction modules and any other training as required (e.g. Child safe organisation induction)
• Will be expected to participate in ongoing training and professional development

Due to the nature of this role where relationships are formed with the people we support, this position would be best suited to applicants who can provide a commitment of 6 months or longer to ensure continuity of service and development of trust.

New Norfolk Doorways program operates every Monday and Wednesday from 10am to 1:30pm. Please advise your availability in your expression of interest.

If you are looking for an on-going front line volunteer role, this is the one!