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Aurous Digital Mentors--Virtual

  • Location: Anywhere
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    minimum 1 hour per week, time to be negotiated with participant.

  • Suitable for
    • Centrelink Volunteers
    • Online & Remote Volunteers
  • Type of work
    • Seniors & Aged Care
    • Tutoring & Coaching
    • Companionship & Social Support
  • Training

    mentor training provided

  • Requirements
    • National Police Certificate *

    You will require patience and excellent spoken communication skills. Only basic IT skills are required. Due to the fact that we often work with vulnerable members of the community, all Aurous volunteers require a national police check (paid for by Aurous after completion of training) before commencement. All volunteers will require their own phone, internet and computer/mobile device to be able to assist participants. Please note that as we assist seniors all over Australia, including remote and regional areas, all volunteers are responsible for ensuring their phone and internet plans are suitable for the position.

    * May be arranged via the Organisation. Details to be provided on expression of interest.

The Aurous Plus program provides isolated and lonely seniors and opportunity to connect with volunteers for social connection via video chatting technology. Aurous provides seniors participating in the program with a mobile tablet and an internet connection in order to facilitate their weekly chat sessions. The program also assists the participants to engage in group chats with their peers and to participate in falls prevention exercise sessions.

The role of the Aurous Digital Ambassador is to provide tech support and guidance to participating seniors so they can get more out of their tablets. Digital Ambassadors will be assigned one or more seniors who they will support via the phone and via screen share software and whom they will guide through learning basic digital skills and help them get used to using the new technology.

It is expected that mentoring sessions will be approximately 1 hour per week, with more sessions needed at the beginning of the mentoring relationship, and reducing as the participant gets confident with the technology.

As this mentor relationship will be conducted entirely virtually it is important that Aurous Digital Mentors have an excellent, clear, calm phone manner, are excellent listeners and are comfortable repeating and rephrasing information as needed. As every participant is different each mentoring relationship will have its own challenges and requirements.

Volunteers are required to undergo a one-day training session, conducted via zoom, and commit to tutoring at least once per week.