This position requires a person with sound data entry skills to assist to input client data onto the organisational database, process both incoming and outgoing clients and associated records. This position requires a mature outlook and attention to detail. The role may include general office duties and administrative support, including: Receive and process referrals for accommodation. Enter referrals information into the internal data base. Confirm and forward receipt letters to social workers within relevant custodial institutions. Update the prison wait list spreadsheet (excel). Answering telephone enquiries, recording and forwarding accurate messages to Case Workers.