Looking to volunteer in a retail environment?  The Salvation Army Family Store, Ipswich is looking for new volunteers to help bring HOPE where it’s needed most.  Be a part of this by volunteering just a few hours per week as a Retail Assistant in our store.

The Salvation Army Shops are a vibrant place where great things happen: generous people donate amazing items, customers enjoy an ever-changing selection of goods, volunteers gain friendships and share experiences, all whilst raising much-needed funds to assist the most vulnerable in your community. You can be a part of this by volunteering a few hours per week as a Retail Assistant helping with sales, merchandising and quality control.

A typical day as a retail assistant will see you attending to customer needs whilst serving at the front counter and maintaining a welcoming environment, contributing to a positive in-store experience.  The Family Store Assistant supports the Store Manager in operations of the store ensuring quality customer service, sorting of donated goods, pricing and maintaining the general appearance and upkeep of the shop. Equally important, all Family Store Assistants are responsible for fostering a culture of inclusiveness and community spirit amongst the volunteer team, which will in turn enhance the customer experience in the store. Your attention to detail and a desire for order and sparkle will be assets in this role as will your upbeat and friendly attitude.

A Role profile will be provided upon request and to the successful applicant.

Qualifications & Experience Requirements For The Role

• Customer service, retail or merchandising experience would be beneficial but not essential to your success in this role as on the job training and induction are provided for the right candidates

Mandatory Requirements Of The Role

• Fully complete The Salvation Army's volunteer registration process
• Blue Card required if working with team members under the age of 18
• Complete TSA mandatory training and induction modules, and any other training as required

Roster & time commitment

• Minimum 4 hours per week. Saturday shifts available for immediate start. Other days by negotiation. Please advise your availability in your expression of interst.