• Are you passionate about giving back to the community? • Do you enjoy talking to people?

Hi there! Thanks for checking out our ad. We really appreciate your time and want to make sure it is valued. Please read the outline of this role and if you would like to apply, please follow the application instructions below.

Outline of the role: Cancer Council NSW is a community funded, community focused cancer charity dedicated to working towards a cancer-free future. There are things that we can all do every day to help make this happen.

The Cancer Council Information Service (CCIS) volunteer is responsible for providing support and information to people affected by cancer and health professionals within the Bankstown Hospital. This includes linking patients and carers to Cancer Council support services and resources.

Main responsibilities will include: • Informing and providing people within the Bankstown Hospital of Cancer Council services and resources available to them. • Keep up to date on the services and resources provided by Cancer Council to ensure accurate information is provided. • Attend all training sessions provided by both Cancer Council and the Bankstown Hospital to maintain volunteer status. • Make use of tablets provided in promoting and referring to Cancer Council services. Training on how to use this technology is provided and a contact number available for support during business hours • Enter deidentified data onto the provided tablet for each interaction • Complete stocktake of booklets and other materials within the treatment centre and ordering publications when needed • Taking part in evaluation surveys and representing CCNSW in collated surveys on an ad hoc basis • Remain informed of and comply with relevant policies and procedures of both the (treatment centre) and CCNSW • Respecting the privacy and confidentiality of others • Treat all personal information acquired as confidential • Avoid giving medical advice, including alternative therapies • Wear the supplied uniform and identification badges

Our ideal volunteer will: • Excellent communication and listening skills • Desire to help others • Knowledge of or willingness to learn about CCNSW services and services provided by other organisations • Understanding of confidentiality • Familiarity with computers and electronic tablets or a willingness to learn these skills • Willingness to undergo both a National Criminal History Check and vaccinations as per the Department of Health policy • Willingness to complete and/or provide a current working with children check • Commitment to attend all provided training and debrief sessions, as well as team meetings • Have a commitment to the cause of Cancer Council NSW Desirable: • Some previous experience with cancer, ie: have had cancer personally or involved with a family member/friends diagnosis.

Values matching  Empathetic  Communication  Health  Kindness  Thankful

Benefits of the role for the volunteer: • Gain a sense of satisfaction by providing support to patients, families and carers • Develop new skills and knowledge through access to training • Receive regular feedback, mentoring and support from experienced CCNSW staff • Opportunity to meet others and share ideas • Opportunity to contribute to cancer support • You’ll have access to our benefits, including a 15% discount at our retail stores across NSW, exclusive health insurance benefits and much more. Check out our website under volunteering for more information.

● Innovation ● Collaboration ● Courage ● Collaboration ●