Front of House

St John of God Murdoch (Supported by Volunteer Melville!)

Based in the reception area at the front of the main hospital this position is the first point of contact for patients, guests & visitors. The role involves meeting & greeting people & providing relevant assistance, information & wayfaring in support of our guests. The ability to learn locations of facilities, wards & medical specialists, assist with taxi hire and car park payments are part of the various requirements. The role entails considerable walking at times and may include some lengthy standing. Finish time can be flexible. The position also operates as a Hand Hygiene ambassador for patients and visitors to the hospital as part of Infection Control. Training in manual handling of wheelchairs (limited transportation only) provided during the year if willing & able to undertake this additional assistance. Position 92020F: Monday 1:00 – 4:00 pm, weekly Position 92020G: Tuesday 1:00 – 4:00 pm, weekly Position 92020E: Wednesday 7.30 – 10.30 am, weekly Position 92020I: Thursday 1:00 – 4:00 pm, weekly

You can not apply for this role as it is no longer available.

Murdoch WA
Regular - more than 6 months
Health

Type of work

Companionship & Social Support, Tour Guides, Information & Heritage

Training

on the job induction

Time required

One Year Commitment Monday, Tuesday, Thursday afternoons and Wednesday mornings

Requirements

National Police Certificate

To be considered for a volunteer caregiver role, you must: •have excellent communication, listening and interpersonal skills with the ability to engage with a diverse range of people and interact with empathy, patience and understanding •regard yourself as a people person who is interested and approachable in assisting and supporting a range of people from the community •be over 18 years of age •have a friendly, helpful and mature disposition and have a general positive attitude to contribute to a patient’s sense of wellbeing and the experience of their family and friends •understand the concept of professional boundaries when engaging with patients and their families •understand the importance of confidentiality and privacy •have the time to commit to a volunteering role with ongoing reliable attendance for a minimum period of 12 months •be prepared to attend an information and interview session •be willing to undertake and complete an orientation session and induction into the role •be able and willing to undertake and complete a certificate standard, an on-line short generic healthcare related training module. This is to be completed in your own time and has an annual refresher requirement. Medium computer skills are required. •be prepared to undergo certain personal checks (e.g. 100 point Identification check; National Police check) and sign adherence to hospital policies and procedures •understand and support the Mission and Values of St John of God Hospital Murdoch •be non-judgemental and open to the diversity of people from differing spiritual and religious beliefs, ideas, cultures, religions, philosophies, attitudes and expectations that you may come in contact with while a volunteer caregiver.

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