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Donation Coordinator

  • Location: Melbourne VIC
  • Commitment: Regular - more than 6 months
  • Category: Homeless
  • Time Required

    Approximately one hour per day, two days per week.

  • Suitable for
    • Skilled Volunteers
    • Online & Remote Volunteers
  • Type of work
    • IT & Web Development
    • Administration & Office Management
    • Marketing, Media & Communications
    • Writing & Editing
  • Training

    Donation coordinators will meet with the DonateDirect staff to receive information about how to coordinate and match donations. This initiation meeting will take approximately 1-2 hours.

  • Requirements
    • National Police Certificate *

    Volunteer work would occur from the volunteer's personal computer in their own home/residence.

    * May be arranged via the Organisation. Details to be provided on expression of interest.

DonateDirect has a role for two volunteer Donation Coordinators to help manage the donations listed on our online platform and help coordinate their distribution to our community partners who have clients in need.

As a Donation Coordinator key duties would include: - Responding to requests by donors to donate their items; - Liaising with donors about their donations; - Responding to requests by our community partners (charities and community service providers) who are looking to obtain essential household items for their clients;- - Liaising with our community partners about donations; - Matching donated items (from donors) with what is being requested by our community partners; - Responding to a variety of emails that include questions about donating through DonateDirect; - Managing inventories spreadsheets; - Managing spreadsheets of community partners who are authorised to use the DonateDirect service.

Skills include a prior experience working for other not for profit organisations;  excellent computer skills including in-depth knowledge of online spreadsheets for managing data; knowledge of how to acquire and manipulate images/photos; ability to work with mail merge / CRM programs (eg., Mailchimp; Hubspot).  Understanding of HTML language would also be an advantage.

As a volunteer you would have the experience of being a part of a growing organisation and have the satisfaction of assisting people in need to obtain essential household items, and in turn improving their wellbeing and quality of life.

You can not apply for this role as it is no longer available.