Referrals Volunteer
ConnectGroups (Supported by Volunteer Melville!)Your role will involve: Responding to online enquiries; utilising ConnectGroups’ database to identify suitable Support Groups and community services; providing phone referrals; conducting follow up calls; and managing data collection.
As a Referrals volunteer, you will require confidence in engaging with individuals over the phone, and listening empathetically to gain an understanding of their support requirements.
Volunteers will be working in a friendly and supportive team environment with ongoing training provided.
This is a great opportunity to volunteer and to give back to the community.