Purpose of Role English conversation tutors required to help newly arrived refugees, mainly from Syrian backgrounds, improve their English conversation skills to participate in Australian society and increase job prospects.

The Australian Syrian Charity’s English Language Program is one of the programs that empowers and builds the capacity of newly arrived families of refugees, mainly from Syria, to settle in Australia. English conversation sessions are either one-on-one or in small groups. Sometimes this will be allocated related to professional groups, or specific interests of the participants, to best suit their need and purpose.

For those interested there is an option to have a language exchange, which includes 20 mins of Syrian Arabic language conversation for every 40 mins of English conversation.

In return, we offer you the chance to make a real difference in the lives of refugee families who are new to the Melbourne community. The English conversation sessions are a wonderful opportunity for everyday Australians to establish a connection with the Australian-Syrian community, and to help them to feel more comfortable living here in this country. A way of saying "welcome"!

This position will require a Working with Children Check and Police check.

Key Responsibilities

• Have regular (preferably weekly) English conversation sessions, at the centre in Brunswick or another convenient location.
• Liaise with the Program Coordinator and other English conversation tutors regarding the program and provide input on what is attainable.
• Attend community events and other occasions where the marching band will be performing if possible.
• Be responsible and accountable about your availability for the planned sessions.
• Act as a role model and mentor to people with complex and often traumatic backgrounds.
• Maintain a culturally sensitive attitude and avoid discussing topics related to politics or religion, respecting the conservative Christian background of most of the participants.
• Attend inductions and trainings where possible.
• Record and submit volunteer hours.
• Comply with ASC policies & procedures, identify OHS concerns and communicate these to ASC staff (e.g. report hazards or incidents).
• Keep a record of the sessions and send to program coordinator.

Legislative Requirements

• Ensure compliance with relevant policies and legislative requirements such as Occupational Health & Safety (OHS), the Commonwealth Privacy Act and ASC Child Protection Policy.
• Obtain a Working With Children Check and a Police Check before starting your work with ASC.
• Familiarise yourself with relevant policies, procedures and work practices of ASC

Selection Criteria

• A strong command of the English language (advanced or native level), excellent verbal communication, interpersonal skills and facilitation skills.
• A strong interest in working with refugees, and a great degree of cultural sensitivity in working with people from CALD and /or complex or vulnerable backgrounds.
• Demonstrated flexibility, patience and cross-cultural communication, especially in building rapport with people.
• Creative and enthusiastic, with the ability to motivate others.
• Ability to work independently and as a part of a team.

What volunteers gain from their experience with the Australian Syrian Charity:

• Valuable work experience & training with a respected NGO (non-government organisation) that can be added to your resume.
• Future references for volunteers completing a successful agreed period.
• A full induction and a supportive and friendly working environment.
• The option to attend regular team meetings.
• Become part of a welcoming Syrian community and participate in community events.
• Dedicated Volunteer Coordinator and other staff to support volunteers.
• Arabic coffee, tea, and biscuits!

People of diverse cultural and linguistic backgrounds are encouraged to apply. We welcome applications from refugees and migrants from countries experiencing conflict/humanitarian crises, international students, and people with disabilities.

Please send a resume and a cover letter addressing the above criteria to be considered for the position.