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Customer Service Volunteer – Oxfam Trailwalker Events

Oxfam Australia
Logo for Oxfam Australia

Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

The Oxfam Australia Events Team is looking for an enthusiastic and reliable volunteer to support national fundraising events, in particular Oxfam Trailwalker.

This is a great opportunity to gain experience in a national events team and speak to inspiring participants. They’re eager to challenge themselves and make a real difference to people living in poverty, and we’re looking for a volunteer who feels the same!

This role requires a minimum commitment of 3 hours per week, on a Tuesday evening from 5pm - 8pm, for a minimum of 3 months, with the possibility of extension for the right candidate.

KEY TASKS:

  • Calling Oxfam Trailwalker event participants, especially in regards to fundraising for Oxfam Australia (warm calls only)
  • Calling people who have expressed an interest in participating at Oxfam Trailwalker to inform them about the event (warm calls only)
  • Data entry
  • Opportunities to assist the Event Team on events in Melbourne

QUALIFICATIONS/ SKILLS/ ATTRIBUTES REQUIRED:

  • Telemarketing experience (desirable)
  • Confident and friendly telephone manner (essential)
  • Confident working with computers (essential)
  • Fundraising experience (desirable)
  • Commitment to the role and to Oxfam Australia’s value (essential)
  • Oxfam Trailwalker experience as volunteer or participant (desirable)
  • Commitment to the role and to Oxfam Australia’s values

TRAINING/SUPERVISION PROVIDED:

  • Volunteers will be providing with training and supervised by the National Events Team in particular the Events Fundraising Support Coordinator and Oxfam Trailwalker staff based in Melbourne.
  • Insights into Trailwalker event and events fundraising
  • Introduction to Oxfam via the Volunteer Induction process
You can not apply for this role as it is no longer available.