Provide a positive customer service experience Respect the rights of individuals including confidentiality and privacy Contribute to a positive environment and culture within the team Dealing with incoming post and liaising with couriers Monitoring reception email inbox To keep informed of COTA SA’s current topical issues and handle enquiries about them appropriately and as directed To handle enquiries and refer the enquiries in a timely manner via telephone, email or written message Data entry Record RSVP’s for events Bookings Office related tasks for the peer education program