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Learn to Drive Mentor

  • Location: Rockdale NSW, Hurstville NSW
  • Commitment: Regular - more than 6 months
  • Category: Migrant Services
  • Time Required

    To be organised with volunteer and participant.

  • Type of work
    • Driving & Transportation
    • Tutoring & Coaching
  • Training

    Mentor training

  • Requirements
    • Driver's Licence (C)

Many people face barriers and challenges when it comes to obtaining a driver's licence. Not having a licence can be a major setback in a person's life, making it harder to find employment and holding them back from educational and social opportunities. The Learn to Drive program aims to help people to overcome these barriers, achieve their licensing goals and open up new opportunities in their lives.

PURPOSE The Learn to Drive Mentor provides supervised driving practice to selected migrant and refugee clients. All driving practice occurs in an Advance Diversity Services (ADS) insured vehicle.

DUTIES AND RESPONSIBILITIES As a Mentor, you will be required to perform the following duties:

  • Decide on a regular weekly 2 hour session time that suits both you and your Learner.
  • Book the car through an online registration process.
  • Familiarise yourself with the set route to be taken prior to setting out.
  • Supervise Learner drivers for a weekly minimum of 2 hours in an ADS insured vehicle.
  • Return the car and the keys back to agreed location.
  • Provide constructive feedback to the Learner and Project Coordinator, as and when appropriate.
  • Advise the Learner to drive in a safe, legal manner.
  • Maintain any administrative record keeping as required.
  • Follow all policies and procedures of the Program.
  • To follow any reasonable directions given by the Project Coordinator.
  • Drive in a safe legal manner. Any fines incurred where you have not followed the law will be your own responsibility.
  • Keep up to date of any regulation changes.
  • Undertake only what has been agreed to between yourself and ADS, including the Project Coordinator. Anything outside this scope must be agreed to prior to it being undertaken.
  • You will be obligated to undertake orientation and WHS training.
  • Any faults or issues with the vehicle must be written in the car log register and reported to the Project Coordinator.
  • Information about what to do in the event of an accident, insurance details, car log book and program log book will be provided in the glove box.
  • Must be willing to undertake a Working with Children Check and a Police Check and provide ADS with a driving history check.
  • You will attend mentor training workshops, as advised (Safe Driving Workshop, Keys2Drive, etc).
  • Have an understanding and adhere to policies and procedures on such issues as client confidentiality, privacy, boundaries, Work Health & Safety and duty of care.
  • Willing to undergo training/attend volunteer meetings at least once a year, or as directed.
  • Any form of reimbursement being made or requested must be agreed to by relevant Staff member prior to the expense being made.
  • Provide constructive and appropriate feedback to ADS Staff or Project Coordinator.

TRAINING AND SUPPORT The Project Coordinator will supervise Mentors and provide ongoing support and focused supervision. You can also expect:

  • Initial orientation of ADS and provision of Volunteer Handbook.
  • Be placed on the ADS volunteer mailing list.
  • Notification of all appropriate courses and training.
  • Ongoing on-the-job support and training as required.
  • The Project Coordinator will be accessible for enquiry and ongoing support.
  • A meeting with other Mentors and the Project Coordinator.
  • To receive current information and policies relating to your role.
  • Welcomed to attend twice yearly volunteer gatherings (Volunteer Week and Christmas celebrations).
  • Supervision as needed or requested and a yearly appraisal by the Project Coordinator.

SKILLS, QUALIFICATIONS OR EXPERIENCE REQUIRED (OR DESIRABLE) The following skills, qualifications or experience are required to fill this Volunteer role:

  • Hold a current NSW Driver License.
  • Have not had an at fault accident in the previous two years.
  • Have minimum of 5 years safe driving record.
  • Have current knowledge of NSW road rules.
  • A good knowledge of the area in which you will be.
  • Adequate health (as described in the Application form).
  • Able to work with clients, volunteers, ADS staff including the Project Coordinator and the professional driving instructor in a respectful and collaborative manner.
  • Be able to communicate with clients who have various levels of English proficiency.
  • Have good communication skills, including awareness and ability to liaise with people of diverse cultural and linguistic backgrounds.
  • Possess minimum basic computer skills, and organisational skills.
  • Commitment and reliability.
  • An understanding of issues of client confidentiality and potentially the sensitive nature of people‚Äôs personal information.


  • An opportunity to give something back to the community.
  • An opportunity for refugees, to connect with a positive role model from their community and learn safe driving practices.
  • Intrinsic satisfaction.
  • Experience working with people from refugee backgrounds.
  • A reference will be provided for all Volunteers.