To provide voluntary adult and family literacy learning support, appropriate to the learning needs of individuals and groups, as identified by the Adult and Family Literacy Coordinator or other Supervisor. Volunteers are expected to have good communication, organisational and listening skills; the ability to be sensitive, patient, understanding and respectful of the learner's situation, needs and goals; and a willingness to be creative, flexible and enthusiastic. Duties may include: •Provide learning support for individuals and or groups of learners using strategies determined and overseen by the Adult Literacy Coordinator or other supervisor. •Prepare learning activities appropriate to the literacy levels and needs of the learners. •Meet regularly with the learners •Report on progress of learner/s on a regular basis using reporting documentation provided •Encourage independent learning and facilitate access to Libraries Tasmania facilities and services •Support the use of literacy software where appropriate. •Refer learner/s to Supervisor when the need arises. •Record volunteer hours undertaken, using the appropriate form or volunteer book at the commencement and completion of each shift.