Duties:

• Perform administration tasks and office duties (e.g. data entry and collection, filing, scanning, creation of documents, coordinating rosters accurately and in a timely manner) to ensure operations run smoothly
• Complete required data recording tasks to accurately record information about your volunteering activities
• Communicate effectively with clients to understand and respond to their needs by face-to-face, email or telephone

The volunteer may:

• convert files, reformat printed materials, proofread documents – adhering to Vision Australia’s recommended accessibility guidelines
• communicate effectively with the business (staff and other individuals) to understand and respond to their needs by face-to-face, email or telephone
• perform sighted guide techniques to effectively support clients, volunteers or staff to safely navigate their environment
• be required to attend meetings that assist with planning and information provision
• perform money handling/EFTPOS transaction, donation collection and banking duties, as well as support with any raffle ticket and event sales to ensure all transactions of cash and electronic sales are processed correctly (when required)
• be alert to the possibility of theft at all times

Skills and attributes:

• Administrative skills
• Attention to detail
• Good written skills and fluent English speaking

Desirable skills (not essential)

The volunteer may have abilities in:

• customer service skills
• interpersonal skills 
• money handling and banking
• team work skills
• working with minimal supervision
• working with people who are blind or have low vision
• working with children or young people aged 0 to 18 years