What are the benefits?

• Have the satisfaction of using your valuable skills and experience to support the RSPCA and to give back to the community
• Experience in a fast-paced work environment with the opportunity to learn more about RSPCA Queensland operations
• Being part of a respected, professional team of enthusiastic, like-minded individuals who will support you in learning new skills

Tasks will include:

• Administration Tasks can include:-
  • General data entry tasks as required
  • Updating and cleansing supporter details on the CRM database
  • Assisting with mail outs (includes data referencing, folding letters, hand writing)
  • Contacting supporters by phone and/or email where relevant
  • Assisting with receipting of donations
  • Providing general administrative support to the Fundraising Team as required
• Event and Community Fundraising Tasks can include:-
  • Assisting in all aspects of event production and administration for key fundraising events such as the Million Paws Walk, Pop Up Adoptions, Cupcake Day etc.
    • Updating external event web listings and publishing online
    • Updating RTS records using our Shelterbuddy database
    • Conduct audits of equipment inclusive of t-shirts, signage and stationery
    • Assist with mail outs of incentive prizes, marketing materials and others
  • Replenishing fundraising chocolate supplies across the Wacol Animal Care Campus
• Estates and Planned Giving Tasks can include: -
  • Filing paperwork

What skills and characteristics do I need?

• Excellent communication and customer service skills
• High level computer skills including excel and data entry experience
• Excellent administration, attention to detail, planning and organisation skills
• A very high level of discretion as you will handling sensitive data
• Reliable and professional with the ability to work independently and as part of a team, take initiative and multitask
• For elements of the role that require driving an RSPCA vehicle applicants must hold a current driver’s license and have sound driving ability, confident in heavy traffic and all weather conditions and be physically fit (able to lift 10kg) – preferred but not essential

When can I volunteer?

• Vacancies are limited!! We currently have vacancies for Wednesday 1pm - 5pm
• We request a minimum commitment of 1 x four hour shift per week for a minimum of 3 months. Orientation will be provided.

Where can I volunteer?

• This role is based at our Wacol Animal Care Campus in Brisbane

PLEASE NOTE: As part of volunteering with us you will be required to purchase an RSPCA Volunteer T-shirt for $30. It is also a requirement that before handling animals at the RSPCA you have an up to date Tetanus vaccination.