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  • Location: Sydney South NSW
  • Commitment: Regular - more than 6 months
  • Category: Museums & Heritage
  • Time Required

    A minimum of one shift per fortnight. The shift length varies based on operational requirements and will be between 3 – 6 hours long.

  • Suitable for
    • Skilled Volunteers
  • Type of work
    • Retail & Sales
    • Tour Guides, Information & Heritage
    • Administration & Office Management
  • Training

    Induction and orientation training is provided with regular group training sessions on permanent exhibits and collection. On the job mentoring by experienced guides and Memorial staff.

  • Requirements
    • Working with Children Check *

    * May be arranged via the Organisation. Details to be provided on expression of interest.


  • Welcome visitors and assist in communicating the options they have for their visit.
  • Support the guiding staff to conduct large tour groups through the Memorial
  • Engage with visitors in exhibition spaces
  • Administration tasks
  • Assist staff in the Memorial shop


  • An interest in military or social history, architecture and art, with a desire to communicate this knowledge to others.
  • Demonstrated ability to positively interact with people from a range of backgrounds and age groups.
  • Experience in the provision of excellent customer service.
  • Experience in public speaking.
  • The ability to gauge the needs and interests of visitors and respond accordingly.
  • Demonstrated ability to work cooperatively within a team environment and follow guidance.
  • Ability to follow a roster and work independently.
  • Ex-Service Personnel are encouraged to apply.

You can not apply for this role as it is no longer available.