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Spontaneous Volunteer Development Emergency/Disaster Response and Recovery NRC 80

Northern Rivers Community Gateway
Logo for Northern Rivers Community Gateway

Program Role Responsibilities Working within a community development framework, this role will lead/manage a team of spontaneous volunteers, volunteer organisations and key stakeholders to facilitate volunteering actions in the event of an emergency/disaster response and recovery and to build and develop the skills of volunteering. Develop, support and establish networks with volunteer-based organisations, Community agencies and stakeholders. Attend and support training and emergency/disaster meetings. Manage and support a team of spontaneous volunteers. Provide support and information to spontaneous volunteers and people wanting to spontaneous volunteer in emergency/disaster response and recovery. Maintain engagement experience and keep regular contact with spontaneous volunteers Mentor, Coach and develop team members by engaging the team through communication, exercises and shared tasks. Work with programs to manage administrative practises, spontaneous volunteer advertisements and other promotional work of the programs. Sound written and verbal communication skills. Attend and contribute to the annual training calendar for emergency/disaster response and recovery alongside other community representatives. Accurately complete and maintain all comprehensive records, reports, information captured as per Australian & State Legislation. Perform other duties as directed by management. **Professional and Key Responsibilities** Actively undertake work planning and participate in regular supervision sessions. Cascade the alert\, activation and stand down of team members as required. Fill shift rosters and share with Emergency Services key contacts. Brief team members before a shift. Debrief and handover to following team at end of shift. Provide local knowledge for planning (e.g. effects on town) if known. Actively participate in all team and branch meetings\, whole of organisation meetings and individual supervision of work plans. Communicate and report appropriately through the chain of command. Positively and constructively represent our organisation to external contacts at all opportunities. Ensure safety and well-being of team members. Ensure confidentiality. Follow direction of agency working with. SELECTION CRITERIA Qualification, knowledge, skills and experience required to do the role. 1. Strong interpersonal listening and communication skills and ability to communicate effectively in a respectful\, Sensitive and supportive way with a wide range of people. 2. Strong problem-solving skills and attention to detail. 3. Current driver’s licence and willingness to travel. 4. Ability to build rapport\, motivate and engage team members in stressful situations. 5. Ability to plan and coordinate people and resources 6. Sensitivity to people’s reactions to stress and trauma. 7. Ability to work under stressful conditions. 8. Ability to provide on the job training for spontaneous volunteers in a changing environment. 9. Understanding of and willingness to work with people form diverse backgrounds. 10. Computer literacy and access to email account and ability to receive and send SMS text messages. 11. Understanding of conflict management and negotiation. 12. Be approachable at all times. 13. The ability to be empathetic to all situations. 14. Have a strong community focused ethic and local knowledge. Desirable 15. An understanding of Emergency Services procedures (e.g. AIIMS) 16. Understanding team dynamics and spontaneous volunteer motivations should be part of training 17. Available at short notice or able to coordinate a stand-by person at short notice. 18. Cert IV TAE (Train the Trainer). 19. WH&S knowledge Additional requirements of the role Work Health and Safety All employees are required to carry out their duties in a manner that does not adversely affect their own health and safety and/or that of others by reporting all incidents and injuries as well as co-operating with any measures introduced in the workplace to improve WH&S. Pre-existing injury Before any person can be appointed to this position it will be required that they disclose any pre-existing injuries or disease that might be affected by employment in this position. **Equal opportunity ** Conditions of employment Certified copy of all qualifications listed in the resume

You can not apply for this role as it is no longer available.