Stroke is one of Australia’s biggest killers and a leading cause of disability. In 2017 there were almost 56,000 new and recurrent strokes - that is one every nine minutes. There are almost 475,000 people living with the effects of stroke in Australia.

The Stroke Foundation is a national charity that partners with the community to prevent, treat and beat stroke. We stand alongside stroke survivors and their families, healthcare professionals and researchers.

We build community awareness and foster new thinking and innovative treatments. We support survivors on their journey to live the best possible life after stroke. We are the voice of stroke in Australia and we work to:

• Raise awareness of the risk factors, signs of stroke and promote healthy lifestyles. Improve treatment for stroke to save lives and reduce disability.
• Improve life after stroke for survivors.
• Encourage and facilitate stroke research.
• Advocate for initiatives to prevent, treat and beat stroke.
• Raise funds from the community, corporate sector and government to continue our mission.

About the program

The program consists of third party fundraising activities (Peer to Peer fundraising and including fitness events like Run Melbourne), our signature Stride4stroke campaign and the Counterstroke Classic Golf events.

Aim

• Primary - to raise income through fundraising activities
• Secondary - to raise profile for stroke and for the Stroke Foundation

Program Objectives

• To have high levels of participation in our events, including participation by teams and individuals
• To have highly engaged participants through relationship management resulting in increased donations
• To have high levels of engaged participants to provide substantial reach of our brand and message

Program targets

Proactively engaging with fundraisers to inspire them to achieve their goals. Making contact with all fitness event enquires to convert them to active fundraisers for the Stroke Foundation.

What the role involves

Your role will be focused on supporting individuals who fundraise for the Stroke Foundation through fitness events, such as Run Melbourne, City2Surf. This role would suit a volunteer with a desire to make a difference, with confident communication, customer service and administration skills.

You will also respond, via phone and email, to enquiries from participants involved in fitness events, such as Run Melbourne, City2Surf and Bridge to Brisbane. You will be supported to make these calls and emails, and you will also have strong initiative and ability to complete tasks with little supervision.

You will also assist in basic administration tasks to support the program, such as mailing fundraising kits.

Your background, skills and experience

You will be confident with excellent communication skills, a strong ability to build rapport with a wider range of individuals and enjoys working in a team office environment and making a difference. Specifically, you will have:

• Strong communication skills, including verbal (phone) and written skills
• Excellent interpersonal skills, with the ability to build rapport and be empathetic towards supporters who may have been impacted by stroke and be able to motivate and encourage fundraising
• Ability to use Microsoft packages with working knowledge of excel
• Administration, organisation and time management skills
• Ability to be proactive in contacting our supporters
• Attention to detail
• Helpful and courteous manner
• Ability to work in a team or independently

The Stroke Foundation embraces cultural diversity and strongly encourages suitably qualified people from all cultural backgrounds to apply.