Desirable Skills and Experience

• Experience working with people with disabilities, older people and people from diverse backgrounds
• Culturally aware and sensitive to the needs and different perspectives of people from diverse cultures
• People skills including an ability to stay calm under pressure and willingness and ability to resolve disputes and de-escalate situations
• Customer service skills
• Computer literacy in Microsoft Office applications and use of databases
• Solution based communication skills
• Ability to work as part of a team and the ability to work unsupervised
• Excellent time management including the ability to set priorities and work efficiently
• Physically able to perform the duties as required