RESPONSIBILITIES AND DUTIES

• Attend an introductory meeting with a resident and staff member of a facility
• Visit a designated resident in an aged care facility or their own home at least once per fortnight
• Offer companionship through conversation, reading or other shared activities
• Provide a record of visits made, to the Coordinator
• Attend training and support groups where possible.
• Exercise a duty of care by using commonsense and exercising reasonable caution when undertaking activities in the facility.
• Respect the rights of the older person and their families
• Inform the coordinator at Lutheran Community Care in writing of any change of status in regard to the National Criminal History Record Check
• Be aware of and abide by work, health and safety requirements, emergency procedures and security procedures of the facility or the aged care service provider
• Contact the Coordinator if there are any difficulties visiting the older person
• Give notice to the Coordinator if unable to meet your commitments.
• Community Visitors are not permitted to provide nursing or personal care to older people.
• Community Visitors are not permitted to become involved in the financial affairs of the older person or to handle any of the person's money, purse or wallets
• Community Visitors may not take an older person on any outing or appointment unless with the prior consent and authorisation from the Coordinator
• Adhere to and support LCC’s policies and procedures.
• Model ethical behavior and practice consistent with the Christian ethos of Lutheran Community Care as outlined in the Code of Conduct and stated Values and Philosophy.
• Adhere to LCC’s Service Standards respecting the privacy and confidentiality of individuals and families accessing services.

REQUIRED QUALIFICATIONS, SKILLS, AND ATTRIBUTES

• Has an interest/ understanding of older people and ageing.
• Has an understanding of grief and loss for older people and volunteers
• Ability to interact with older people
• Good communication and listening skills.
• Ability to work in an aged care home environment and/or in the homes of older people.
• Ability to commit to visit once a fortnight for at least twelve months
• Ability to travel to the designated facility or older person's home
• Ability to cope with changes in visiting arrangements
• Ability to be non-judgemental and welcoming to people from all cultures and backgrounds.
• Ability to relate to volunteers and older people with care, courtesy, respect and dignity.
• Ability to work in a team environment.
• Ability to show initiative and exercise good time management.

Volunteering with LCC is subject to

• A satisfactory National Police Certificate
• Working with Children Check
• Driver's Licence
• Obtain a statutory declaration regarding the existence of police record if they were a citizen of another country after the age of 16 years
• Safe Place Training

Lutheran Community Care will meet the cost of the special conditions listed above