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Digital Mentor - Throughout Queensland

  • Location: Queensland QLD
  • Commitment: Regular - more than 6 months
  • Category: Education & Training
  • Time Required

    Various times as negotiated

  • Type of work
    • Education & Training
    • IT & Web Development
    • Tutoring & Coaching
  • Training

    To become Digital Mentor volunteer you will be required to undergo training in the support process

  • Requirements
    • National Police Certificate *

    All Digital Mentors will require a current National Criminal History Check. The process for applying for a criminal history certificate will be undertaken during your training, at no cost to you.

    We welcome people from all walks of life to become Digital Mentors. Most Digital Mentors are not IT experts. They are ordinary Queenslanders who want to give back to their community by teaching basic digital skills and helping to build others’ confidence in using digital technologies. The most important characteristics of a good Digital Mentor are empathy and patience!

    * May be arranged via the Organisation. Details to be provided on expression of interest.

Share your digital knowledge and experience to help Queenslanders to learn, discover and grow digitally.

Become a Digital Mentor and provide face-to-face support, either one-on-one or in small groups, to help others learn how to use digital technologies such as smartphones, tablets, computers or laptops.

This position is available throughout Queensland.

The role of a Digital Mentor in the Queensland Government’s Queensland Digital Inclusion Network and GetOnlineQld program is to guide, encourage and assist Queenslanders to learn basic digital skills, identify and work towards their goals and use technology to improve their lives and lifestyles.

How will you be helping?

You will be helping people connect with digital technologies, which are essential drivers of education, employment, social inclusion, connectedness, economic growth and innovation.

You will be helping people to learn basic digital skills, in particular:

• Managing information online • Communicating • Transacting online • Problem-solving online • Creating online

Who will you be helping?

Any person over the age of 18 who has an interest in learning digital skills is welcome to join in the program.

Program participants and learners have diverse backgrounds, experiences and personal circumstances, but they all have one thing in common – they’re not able to make full use of technology and haven’t been able to benefit from being online.

Almost 600,000 Queenslanders don’t access the internet regularly, because they don’t see the need, lack confidence or knowledge or are concerned about the cost. These people are considered to be ‘digitally excluded’ and they need your help.