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Volunteer Receptionist at DIVRS

  • Location: Preston VIC
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    Monday, Tuesday, Wednesday, Thursday - 5 hours (9.30am to 2.30pm)

  • Suitable for
    • Skilled Volunteers
    • Centrelink Volunteers
    • Work Experience
  • Type of work
    • Administration & Office Management
  • Training

    Induction and regular DIVRS training provided

  • Requirements
    • Working with Children Check *
    • National Police Certificate *

    We are seeking applicants who can manage the fast and at time demanding pace of an active service. Good written skills and spoken English is essential and a genuine interest in working with vulnerable and isolated members of our community. The role requires you to take a lead in greeting and directing clients to the relevant services with DIVRS. Additional tasks include collecting and entering service data, maintaining appointment records and other general administrative tasks.

    * May be arranged via the Organisation. Details to be provided on expression of interest.

To create a welcoming and warm environment as first point of contact for DIVRS Greet, assist or direct visitors and public members Answer all incoming calls and handle caller’s inquiries whenever possible Re-direct calls as appropriate and take adequate messages where required To facilitate appointments for visitors, working closely with rostered volunteer staff To attend to basic administrative tasks, i.e. distribute mail to appropriate staff, maintain an adequate inventory of office supplies, provide word processing and secretarial support to staff as agreed with direct line management To follow established administrative organisation procedures as per organisation requirements. DIVRS is a not-for-profit community based charitable organisation and through a variety of services provides: Resources and support to low income Darebin residents who suffer from financial stress or crisis. Our aim is to strengthen their financial independence and increase resilience. Programs and services which advance the education and skills development of disadvantaged and other Darebin residents. Promotes social inclusion and strong networks through the operation of a volunteer resource service that provides opportunities for volunteer participation in the City of Darebin. DIVRS offers a service that is: • Free • Confidential • Impartial • Independent • Recognises clients’ rights to make their own decisions

Core functions undertaken by the organisation include the provision of information, support and referral. Other services provided include, tax assistance, emergency relief, learning to drive (L2P) Programme Volunteer recruitment and placement. The organisation is governed by a Committee of Management who employs an Executive Officer to be responsible for the day-to-day management of the organisation.


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