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The Boroondara Volunteer Resource Centre is advertising this role on behalf of The Salvation Army (Richmond).

This volunteer role helps reduce food waste and provides the opportunity to build wonderful relationships with the people who use our service. It also contains a small amount of administration and food ordering, in line with budgets. We are looking for someone who is available on Fridays from 9.30am-2.30pm.

Tasks and Responsibilities:

  • Undertake activities related to packing of food in readiness for customers
  • Unload the truck, unpack boxes and stock shelves (main role)
  • Check use by dates of food stock and dispose of expired stock
  • Prepare food packs in line with customer orders
  • Prepack emergency parcels (where required)
  • Check the fridge to ensure appropriate food temperatures are maintained
  • Defrost the fridge at regular intervals
  • Undertake general cleaning and sanitizing of shelves, floors, benches • Food packs are to the satisfaction of customers
  • Maintain a clean and hygienic surroundings at all times
  • Provide quality customer service • Providing friendly customer service
  • Responding to customer requirements and queries • No customer complaints due to poor service
  • Accurate information provided to customers
  • Maintain a safe and healthy environment • Monitor and report any health and safety concerns within the premises • Report any potential health and safety concerns to Manager
  • Complete hazard/ incident and accident form where necessary

Skills and Experience:

  • Customer service experience preferred

Benefits: This role is highly practical: ensuring we have enough food and material aid on hand to distribute to people in need, in a way that is accessible and safe to Case Workers and other volunteers. It helps keep people safe: keep them warm and keep them fed. There is satisfaction in organizing chaos and turning a messy stock room into something useful. Many of our volunteers have gone on to find paid work and developed a strong understanding of their personal goals and career vocations.

You can not apply for this role as it is no longer available.