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Giving Team - Telephone Support - Mascot - # 9518

  • Location: Mascot NSW
  • Commitment: Regular - more than 6 months
  • Category: Community Services
  • Time Required

    8-16 hours a week between 10am - 3pm, flexible days, minimum 3 month commitment.

  • Type of work
    • Administration & Office Management
  • Training

    Training with internal systems and other training where required.

This organization is not your usual NFP, they are on a mission to get Millions of dollars' worth of brand new unsold Goods out of the ands of retailers and into the hands of over 800 charity members across Australia. Their Members include the Salvation Army, Mission Australia, The Smith Family, Life Without Barriers and hundreds more. They need your ongoing help to GIVE all of this product to charities across Australia. With donors including LEGO, Big W and L'Oreal giving these products to communities in need really does make a wonderful difference.

This organization is looking for a great communicator to join their Giving Team, someone who loves talking over the phone to real people. You will be tasked with making and receiving calls, to and from their members on a daily basis.

Requirements:

  • Experience in Telephone Support/Sales/Customer Service
  • Strong computer skills with Excellent attention to detail in all communication, data inputting, grammar, spelling.
  • Outlook, Microsoft Office skills, experience of Word and Excel is essential
  • Ability to learn new skills and computer programs and a can do attitude!

Benefits:

  • Know that your skills are really helping charities and people in need.
  • Be part of a growing movement in the War on Waste.
  • Flexible work hours to suit school hours.
  • Learn and develop your skills in a unique space in the market.
  • free lunches and snacks as well as a travel card supplied.

Volunteering NSW’s Volunteer Referral Service assists individuals to find volunteer opportunities that match your interests, skills, location and time available to volunteer.

Be sure to provide a phone number on your Expression of Interest, so we can contact you without delay.

If this your first time volunteering, or your first time volunteering in Australia, you may wish to attend Volunteering NSW’s Bridge to Volunteering information seminar held every Friday and learn more about volunteering, how to choose the right volunteer job, the benefits of volunteering and your rights and responsibilities as a volunteer. Details on how to register for this seminar will be included on the email you receive when you Express Interest in this role.


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