Office Manager Role Description Tasks  Manage the Neighbourhood Centre’s office systems  Review and improve Centre office procedures (Eg. computer and hard copy filing systems, completion of office procedures handbook, processes for hall hire and emergency relief, office stationary and folder storage, set-up online calendar)  To encourage other volunteers to participate and lead various aspects of Centre operations  Conduct volunteer training on new and revised office procedures  Work toward a discussion and consensus model of decision making where ever possible  Attend most monthly or bi-monthly Management Committee meetings (held weekdays)

Skills Required:  High level of skills in working with office procedures  Well-developed verbal and written communication skills  Good computer skills  Basic facilitation skills  Ability to lead and collaborate in a team environment  Knowledge and understanding of meeting processes  Basic conflict management skills

Attributes:  Well organised  An interest in the community  Live locally  An understanding of how community organisations work  Ability to relate to people from “all walks of life”  A commitment to the principle of confidentiality

Benefits:  Contribute to the wellbeing of volunteers and wider community  Opportunities for training  Networking with other local individuals andorganisations  Building friendships with others  Acquisition of more skills and experience  Personal acknowledgement and satisfaction

Times Required:  Flexible (minimum 5 hours, maximum 20 hours per week)  Ideally two mornings per week (9am – 12pm) for at least 6 months  Some hours can be done from home

Further information about the Neighbourhood Centre: • See the ‘Glass House Mountains Neighbourhood Centre’ Facebook page • Search on the Sunshine Coast Council's Community Directory • Visit or phone the Neighbourhood Centre