Referral/Membership Officer (Office) - Townsville
Volunteering North Queensland (VNQ)Share in the joy of helping others discover the right volunteer position for them and be part of the ripple effect of positive change across our community! We are recruiting energetic and motivated people to be part of our friendly team at Volunteering NQ to help us find, match and refer the right volunteer to the right position within not for profit organisations throughout North Queensland. The position offers a great experience and opportunities Confidence with computers mandatory
ROLE DESCRIPTION
FRONT OFFICE RECEPTION - Be our first port of call, introducing organisations and volunteers to our friendly team.
VOLUNTEER REFERRAL APPOINTMENTS: Help people find a suitable volunteering opportunity by Email, Telephone and Face-to-face appointments
VOLUNTEER RECRUITMENT: Find potential volunteers in our database for positions.
VOLUNTEER PLACEMENT: Follow-up volunteer referrals to see if positions were accepted or if further assistance is required. Contact organisation maintain volunteer positions and communicate recent referrals made.
RECORD KEEPING: Using the in-house VIKTOR and Asana database to keep records of referrals.
MEMBERSHIP: Monitoring our membership renewals and website, uploading volunteering roles to our website
TASKS INCLUDE: Interviews,Phone Calls, Emails, Data entry, Record keeping and Customer Service