Telephone Crisis Supporter

Lifeline Loddon Mallee

The responsibilities of a Lifeline telephone crisis supporter are:

To help callers to Lifeline's 13 11 14 to find immediate relief from emotional distress
To explore coping strategies related to the current crisis with the caller
To safely manage any immediate threat to life or safety of the caller
To open pathways for the caller to longer term solutions to underlying issues
To assist the caller to take preventative measures to reduce the likelihood of further distress
To focus the caller on specific steps that they can take to follow up their contact to Lifeline

You can not apply for this role as it is no longer available.

Bendigo VIC, Mildura VIC
Regular - more than 6 months
Community Services

Type of work

Companionship & Social Support, Counselling & Help Line, Disability Support, Seniors & Aged Care

Suitable for

Centrelink Volunteers, People with disability

Training

Training for this role starts on Saturday 24 February 2018 and Sunday 25 February with a 2 day suicide intervention workshop. About 2 months of training follows consisting of one evening per week (Wednesday) and about 3 hours of elearning each week.

Time required

Volunteer Telephone Crisis Supporters with Lifeline Central Victoria & Mallee commit to doing one, three-hour shift per week for 12 months.

Reimbursement

Volunteering for Lifeline is a richly rewarding contribution to the community which will enhance all areas of your life.

Requirements

National Police Certificate

See all opportunities from Lifeline Loddon Mallee

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