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CRM & Marketing Technology Manager

www.4voices.org.au

CRM & Marketing Technology Manager - Optimise our entire digital data ecosystem.

4 Voices is a charity supporting women facing domestic violence, homelessness, isolation, and hardship. We connect women to safety, support, and a path forward; on the street, over the phone, or online. Our volunteers provide real help, hope, and dignity while restoring connection and empowering change.

As a CRM & Technology Manager, you will be responsible for managing the flow of data from our website and fundraising platforms into our CRM. You will be the bridge between our digital front-end (Squarespace and Raisely), payment systems (Stripe), and our CRM (Zoho), ensuring seamless integrations, accurate reporting and efficient automation.

What we offer you:

  • A meaningful volunteer role with tangible impact on our mission
  • Platform to connect supporters, donors and partners to meaningful impact.
  • A flexible volunteer role contributing directly to organisational growth and sustainability.

What you will do:

  • Own the configuration, maintenance and optimisation of Zoho CRM.
  • Manage and optimise system integrations.
  • Segment donor, partner and volunteer databases.
  • Work with marketing and fundraising teams to ensure technology supports strategy
  • Establish and maintain clear data definitions and reporting standards.

What we are looking for:

  • Strong experience managing a CRM system (Zoho highly desirable)
  • Experience integrating websites with CRM platforms
  • Knowledge of Squarespace, Raisely and Stripe (or similar platforms)
  • Experience building automation workflows
  • Strong database management skills (data hygiene, segmentation, reporting)
  • Understanding of APIs and integration tools (e.g. Zapier or similar)
  • Strong attention to detail and problem-solving ability

Join 4 Voices as a CRM & Technology Manager and help women stay connected, supported, and safe—while growing your own skills in a supportive, meaningful environment.

To progress your application, we kindly ask that you email us a copy of your resume directly to elisha@4voices.org.au

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