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Shift Administrator (Brisbane, Logan, and Ipswich)

www.4voices.org.au

4 Voices is a charity supporting women facing domestic violence, homelessness, isolation, and hardship. We connect women to safety, support, and a path forward; on the street, over the phone, or online. Our volunteers provide real help, hope, and dignity while restoring connection and empowering change.

As the 4 Voices Shift Administrator, you will play a vital role ensuring our frontline services run smoothly across Brisbane, Logan, and Ipswich.

Responsibilities include:

  • Scheduling new volunteers into appropriate shifts following induction and onboarding.
  • Reviewing and coordinating daily schedule gaps, taking proactive steps to ensure adequate shift coverage and continuity of service.
  • Liaising with Frontline Leaders and State Managers to understand operational priorities and resourcing needs.
  • Supporting short-term rescheduling to address absences, cancellations, or shift changes.
  • Maintaining visibility of driver and Team Leader availability across all vans to enable accurate workforce planning.
  • Assisting in the preparation of weekly scheduling reports, identifying risk areas, and supporting proactive resource planning.

We’re looking for someone who:

  • Communicates clearly and professionally with leadership and volunteers.
  • Has strong attention to detail and accurate record-keeping skills.
  • Is confident using scheduling systems, spreadsheets and Microsoft apps.
  • Can prioritise tasks and adapt quickly to changing operational needs.
  • Is proactive, reliable and comfortable working with digital admin tools.

Help ensure every shift is covered and every woman who needs support receives it. Apply to volunteer with 4 Voices and make a meaningful impact today.