Are you seeking a fulfilling volunteer opportunity that truly makes a difference in the community?

The Salvation Army Mission Support and Resources Team is dedicated to uplifting those in need by providing essential support and encouragement. Our team plays a vital role in distributing various materials to spread hope and love through the teachings of Jesus, and we invite you to be part of this meaningful mission. As a volunteer, you'll have the chance to connect with a compassionate group of individuals who are passionate about serving others. Your involvement will directly impact the lives of many, helping to foster a sense of belonging and support within the community. This is a wonderful opportunity to contribute to a cause that resonates with your values while gaining valuable experience and skills. Join us in our mission to empower and uplift those around us. Together, we can create positive change and bring hope to those who need it most. We look forward to welcoming you to our team!

Mailroom Assistants are key in the smooth processing of orders and providing timely delivery of resources to our frontline expression. The role covers responsibilities from packaging orders, processing payments, record keeping and email engagement with those who placed orders. This role is ideal for someone who loves order, systems and quality improvement, as well as supporting a team to achieve great outcomes for the mission of The Salvation Army. Mailroom Assistants are highly valued team members as they are the ‘engine room’ of our resource delivery systems.

Key responsibilities

Bring your dynamic organisational skills to fill & pack & track orders. Apply your well-honed IT skills to using online systems for information entry and retrieval. Your friendly demeanour will make establishing good working relationships with THQ staff including THQ Redfern Reception as you deliver sealed packages for delivery. Bring your attention to detail, professionalism and integrity to ensure that compliance and confidentiality is adhered to at all times.

Qualifications and skills (desired/required)

Experience working with Microsoft Word, Excel and Google sheets required Confident with online systems and software, as well as using printers (specific on the job training will be provided) Strong verbal and written communication skills

Background check requirements

Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role:

As this role involves dealing with confidential information, it requires a Police Check

Time Required & Commitment

As agreed with manager

Development opportunities with this role

This role will give volunteers an opportunity to develop skills and build experience in creating, tracking and managing deliveries in a large organisation, use of systems and software, record keeping. Additionally, there will be access to a range of training opportunities and insight to the work of a large not-for-profit religious organisation with expressions in many different areas of society.