As a Support Volunteer at Griefline, you will help to support community members experiencing grief, loss, loneliness and isolation by undertaking the following tasks and activities:

• Complete 150 volunteer hours within a 12-month period.

• Provide telephone support to help seekers using the Griefline framework

• Support forum users by reading and responding to posts and initiating new conversations using the Griefline Volunpeer guidelines

• Record demographic and other caller data required for funding and reporting purposes in the Griefline specified format

• Use the Griefline specified systems and tools for receiving calls, making calls, recording call information, responding to forum users, rostering and communicating with other volunteers and Griefline team members

• Follow Griefline’s policies and procedures, and if in doubt, seek clarification from a member of the Griefline team

• Maintain confidentiality and privacy requirements (for callers, volunteers and the Griefline organisation)

• Attend and actively participate in supervision/debriefing and peer group support sessions throughout the time volunteering at Griefline

• Keep up to date with Griefline information, policies and procedures, and attend training and development sessions when provided (either live or recorded)

• This is a remote opportunity, so calls must be performed in a quiet, private space.

Prior to commencing the role of Griefline Supporter, all volunteers are required to have successfully completed the Griefline support volunteer training, submitted a Police check clearance and signed the Volunteer Agreement.

Note: Interviews have already begun, and positions are limited, so we recommend submitting your application as soon as possible to secure an interview for the volunteer role.

**To join our February intake, please complete the Volunteer Expression of Interest form via the Griefline website under the 'Volunteer' tab - griefline.org.au/volunteer/ **