Furry Friends Animal Rescue QLD Inc is a not-for-profit organisation that promotes animal welfare by providing temporary foster homes for homeless pets, adopting them to qualified homes and reducing overpopulation through the de-sexing of all animals.

Furry Friends operates remotely, with animals being carefully placed with volunteer Foster Carers until they are adopted rather than operating a traditional shelter model.

• Ready to apply your IT expertise and passion for AI to make a real difference for homeless animals?
• We are keen for a skilled and organised IT System Support person to join the team and be responsible for providing training and ongoing support to team members using Shelter Manager (a database), Google Suite and Gemini AI, and to automate more processes using emerging AI technologies.

As an IT Support & System Trainer, you will be responsible for:

• Furry Friends Animal Rescue QLD, guided by Care, Community, and Commitment, needs a skilled volunteer to enhance our operations through technology. We're seeking an IT Support & System Trainer with a keen interest in leveraging Artificial Intelligence. You'll provide essential support and training on our animal management database (similar to Shelter Manager) and Google Suite. Crucially, you will identify repetitive administrative tasks and develop workflow documentation to pave the way for automation, including the potential creation of AI agents.

The following qualifications and experience are highly sought after:

• We're looking for someone with:

  • Experience using databases (like Shelter Manager or similar).
  • Personal experience with AI (e.g., using Gemini, DeepSeek, or similar) or a strong enthusiasm and willingness to learn and apply AI solutions.
  • Interest or experience in the concept of building AI agents for automation.
  • Ability to create clear workflow documents.
  • Previous experience in system training and support is highly regarded.
  • A genuine commitment to animal welfare and our values.

  Join our dedicated virtual team and help us use technology, including exciting AI possibilities, to work smarter and save more furry lives!