Club Administrator - Surf Club - North Haven, SA
Responsibilities:
- Support to the Committee: • Assist the committee with administrative tasks, including scheduling meetings, preparing agendas, and distributing minutes. • Provide administrative support for committee-led initiatives, projects, and events. • Collaborate with the committee to develop and implement administrative processes and systems to enhance club operations.
- On-boarding Process for New Members: • Develop and maintain an efficient and welcoming on-boarding process for new members. • Provide necessary information, forms, and resources to new members. • Coordinate with relevant stakeholders to ensure smooth integration of new members into the club.
- Membership Account Management: • Maintain accurate and up-to-date membership records and databases. • Process membership applications, renewals, and cancellations in a timely manner. • Respond to membership inquiries and provide excellent customer service. • Collaborate with the Treasurer to manage membership fees and financial transactions.
- Background Checks: • Implement and oversee the background check process for club volunteers and employees, as required by relevant regulations. • Maintain confidentiality and privacy of sensitive information obtained during background checks.
- Internal and External Communication: • Facilitate effective communication within the club, ensuring timely dissemination of information and updates. • Manage club email accounts, respond to inquiries, and direct messages to the appropriate individuals. • Coordinate external communications, including newsletters, website updates, and social media platforms, promoting the club's activities and achievements.
- Meeting Management: • Schedule and coordinate regular committee meetings, ensuring availability of necessary resources. • Prepare agendas, collate supporting documents, and distribute meeting materials in advance. • Record accurate minutes during meetings and distribute them promptly to committee members. • Follow up on action items and deadlines to ensure their timely completion.
- Accountability: • Uphold a high level of professionalism, integrity, and ethical conduct in all administrative tasks. • Ensure compliance with relevant regulations, legal requirements, and club policies. • Maintain accurate records and documentation to support transparency and accountability.
- Commitment to Diversity and Inclusivity: • Promote a culture of diversity, inclusivity, and equal opportunity within the club's administrative practices. • Support initiatives that aim to increase diversity and inclusivity within the club's membership and activities. • Ensure administrative processes consider the diverse needs and perspectives of the club's members.
- Values: • Uphold and promote the club's values, including teamwork, safety, community, and respect, in all administrative matters. • Align administrative decisions and practices with the club's mission and vision.
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