Commitment Period:

• Minimum 4 months (weekly commitment), or
• Minimum 6 months (fortnightly commitment)

Commitment Requested:

At least one fortnightly coaching shift with clients 4 hours per fortnight (3 hours coaching, 15 min check in + 15 min debrief/record keeping, 30 min lunch break) 10:15 am-2:15 pm Monday to Thursday ASC Newtown or Auburn Centre for Community (Auburn preferred) Weekly commitment preferred Attendance at volunteer training and meetings. Approx. one every 2 months, weekday lunch or evenings

Duties & Responsibilities

Support people who attend the ASC Employment Hub to: Develop resumes and cover letters, utilising ASC templates. Apply for Tax File Numbers (where required). Apply for jobs and build job search skills. Develop online profiles e.g. Seek, Jora, LinkedIn. Evaluate and apply for roles with ASC Employer Partners. Prepare for job interviews. Complete pre-employment paperwork. Identify and/or enrol in relevant work readiness and training opportunities. Collect and record information in our database about a person’s education and training, skills and experience, English proficiency and readiness for work. Link people with relevant internal and external supports or services as appropriate. Provide assistance from a people-centred and strengths-based perspective. Record the details of your meetings in our database and keep records updated. Engage in peer-to-peer briefing and debriefing sessions with fellow volunteers and ASC staff to continually improve our Service. Regularly check ASC emails to stay up to date with Centre news and process updates. Attend team meetings and training sessions, when needed. Selection Criteria A sound understanding of the Australian job seeking and employment landscape. Experience with resume, cover letter and application writing. Strong customer service and communication skills including active listening, relationship building, problem-solving, efficiency, empathy and collaboration. Experience in working with people from various backgrounds and cultures. An understanding of issues affecting people seeking asylum in Australia. An understanding of, or willingness to learn about, trauma-informed practice. Intermediate computer skills; confidence using Google products (Mail, Calendar and Drive) and confidence using (or willingness and ability to learn) how to use a database. Ability to work collaboratively and thoughtfully with other team members. Flexibility and willingness to think outside the box and take initiative. Ability to adhere to our code of conduct and boundaries and confidentiality policies. Strong prioritisation and time management skills, and attention to detail. Experience in coaching, mentoring and/or training is beneficial.

General Conditions

All ASC staff and volunteers are required to: Adhere to ASC’s vision, purpose and values - compassion, connection, collaboration, innovation, and people-centred Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies Comply with Work, Health and Safety systems Comply with Incident Management Procedures and Emergency protocols Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways Have received at least two doses of the COVID-19 vaccine. Support a child-safe organisation by undertaking an NSW Working with Children Check prior to commencement and ensuring it is up-to-date Please ensure that you include a cover letter addressing each of the selection criteria.