RECEPTION VOLUNTEER (NEWTOWN)
Asylum Seekers Centre
Days and hours required per week: Thursday or Friday for 5 hours. Commitment: Minimum commitment of 6 months Location: 43 Bedford Street, Newtown
Duties & Responsibilities Warmly welcome all individuals to the Centre as the first point of contact and direct to the appropriate person/program area Respond, navigate and direct enquiries received via telephone or in-person at the front desk to the right person/program area Ensure safety practices are followed at the reception; signing in/out, log book etc Effectively communicate with clients from a range of backgrounds and English-speaking levels, and address their enquiries Obtain basic details, information and documentation from clients to process a clear referral for services General office maintenance and coordination, e.g. ensuring reception and front-of-house are tidy, restock stationery, replenish printing paper etc General administration tasks to support clients and workers; printing, scanning, mail distribution Basic housekeeping when required.
Selection Criteria
Experience in working with people from various backgrounds and/or cultures Experience in administration, reception or customer service Intermediate computer skills (ability to use Gmail, Google Docs etc an advantage) Ability to work collaboratively with other staff and volunteers Flexibility and willingness to take on extra tasks as appropriate Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality
General Conditions
All ASC staff and volunteers are required to:
Adhere to ASC’s vision, purpose and values
Act at all times in accordance with ASC’s Code of Conduct and Child Protection Policies
Undertake the NSW Working with Children Check prior to commencement and ensure it is up-to-date
Comply with Work, Health and Safety systems
Comply with Incident Management Procedures and emergency protocols
Demonstrate respectful and welcoming behaviour with all people at ASC in a culturally appropriate way.
How to apply: To express your interest in this role, please follow the below link. Please attach your resume and a brief cover letter about yourself, your motivation and how you meet the selection criteria.