Volunteer Retail Assistant (Online Sales)-Surry Hills, NSW
The Salvation Army AustraliaKey tasks and responsibilities
Identification of items: Bring your keen sense, experience and knowledge to identify valuable items from the donated items, determining their value through research and comparison sales.
Marketing items: With a promotional and detailed approach, clean and style items for photographing so buyers can clearly view the item and are excited to take part in bidding. Create listing descriptions that are accurate and enticing, along with instructions on how to purchase and collect or have shipped.
Packing orders: This step requires lots of care to ensure items are securely packed and received in good order. A personalised note of thanks adds to the customer’s positive experience, priming them for repeat purchases and good ratings on our online sales channels.
Qualifications and skills (desired/required)
Good knowledge of antiques, collectables, designer clothing and other high value items such as appliances and tools, and how to research these items. Experience in marketing and communications is highly desired Experience in using a camera and online sales channels Excellent writing skills
Background check requirements
Background checks play an important part in our commitment to being a safe organisation. Below is what is required for this role.
As this role has access to valuable items, a police check is required Personal information collected will be handled per our privacy and confidentiality policies. The selection process will be fair ensuring the best person for the role and our team is selected.
Time Required & Commitment
Availability on Tuesdays or Fridays
Development opportunities with this role
This role will give volunteers an opportunity to continue to build skills and knowledge in antiques, collectables, designer clothing and other high value items, plus customer service, online sale processes and computer skills. More broadly, volunteers in this role will experience the importance of fundraising to support Salvation Army’s community services and the workings of a large not for profit, religious organisation.