Treatment Team Administrative Volunteer
Stroke Foundation - National OfficeAbout the organisation
The Stroke Foundation is a national charity that partners with the community to prevent stroke, save lives and enhance recovery. We stand alongside stroke survivors and their families, healthcare professionals and researchers. We build community awareness and foster new thinking. We support survivors on their journey to live the best possible life after stroke.
Stroke is one of Australia’s biggest killers and a leading cause of disability, yet it can be prevented, and it can be treated. It is estimated more than 27,000 Australians will experience stroke for the first time in their lives this year, which equates to one stroke experienced every 19 minutes. There are more than 445,000 survivors of stroke living in our community. Stroke attacks the brain, the human control centre, changing lives in an instant. It can impact anyone at any time.
Our vision is a world free from disability and suffering caused by stroke. We rely on the generosity of the community to undertake our work. Our values of Courage, Excellence, Compassion, Integrity and Leadership guide us in our work and are central to our culture, as is our commitment to the community we serve.
About the program
The StrokeLink program ensures all health professionals working in stroke care understand evidence-based care and use education and quality improvement data, tools and processes to measure adherence and to implement better quality care. This is achieved through a range of services, including:
- Clinical Guidelines for Stroke Management.
- National Stroke Audit.
- InformMe, a website for health professionals providing evidence-based stroke education, training, and information.
What the role involves
Supporting StrokeLink and National Audit teams, you will maintain systems, processes and organisation of information by:
- Updating and ensuring accuracy of information in Salesforce
- Liaising with the Salesforce Team regarding systems changes requested by the StrokeLink Team
- Running regular reports to support StrokeLink and Audit team activity
- Assisting with other administration tasks as requested
Program targets/objectives
By maintaining program records and information, you will support the Quality Improvement team to deliver agreed work plans and reports.
Your background, skills and experience
You will be a customer-focussed person who enjoys working in a team office environment. Specifically, you will have:
- Highly developed administration, organisation and time management skills
- Excellent verbal and written communication skills
- Experience with Salesforce (or other CRMs)
- Ability to use Microsoft packages including Outlook (email), Word and Excel
- Helpful and courteous manner
- Ability to work in a team or independently.
The Stroke Foundation embraces cultural diversity and strongly encourages suitably qualified people from all cultural backgrounds to apply.