Our Op-Shop Volunteers perform a wide range of tasks that are based on their individual skills and experience OR they can gain crucial on the job retail training such as Merchandising and Cash Handling skills.

No two days are the same! Duties include:

• Serving customers in a friendly and helpful manner

• Receiving, sorting and pricing donated goods

• Displaying and rotating goods for sale in the store

• Using our dedicated Point of Sale system at the register to perform cash and Eftpos sales

• Ensuring the store is clean, tidy, uncluttered and safe for all

• Signing in and out of your shift using our Better Impact volunteer management system

To be successful in this role, you will need:

• great customer service skills

• the ability to work well in a team

• basic mathematical skills

• effective communication skills

• manual handling (up to 15kg)

• a great sense of humour!

The hours and days vary depending on personal circumstances of our volunteers and the shop roster. Many volunteers donate their time on a regular basis, while others volunteer when they have time.

RSPCA Victoria is a community-based charity that works to prevent cruelty to animals by actively promoting their care and protection. RSPCA Victoria operates Animal Care Centers across Victoria, providing refuge, care and new homes to more than 17,000 animals every year.

Our team of Inspectors work to protect animals from cruelty, receiving more than 10,000 complaints every year, prosecuting offenders and rescuing animals from dangerous situations.

As a not-for-profit organisation, we rely on community support to carry out our work. The RSPCA Victoria Op-Shops provide critical funding that enables our work to continue.

RSPCA Victoria is recognised by Mental Health Australia as a skilled workplace.

What are you waiting for? Join our fun and friendly family today and help animals in need!

We are proud to be recognised as an Advanced Workplace in the Mental Health First Aid Workplace Recognition Program.