Connect2You-Virtual Community Centre Facilitator
Inclusee- Do you love chatting with people?
- Do you have a minimum of 2 hours per week?
- Are you looking for a role with no commute but maximum impact?
About the role
We are seeking a Connect2You Volunteer Facilitator for our Virtual Community Centre. Our Virtual Community Centre is open Monday-Friday, 8:00am-5:00pm, for isolated and lonely seniors to 'drop-in' and have a chat. Participants can stay for 5 minutes or 5 hours if they wish.
As a Connect2You Facilitator, you will be responsible for:
- Greeting Participants as they arrive online.
- Directing Participants into their Interest2Enjoy (online club) session, when required.
- Listening to seniors share their stories and chatting with them.
- Encouraging Participants to join-in and ensuring everyone feels welcome and included.
- Basic troubleshooting, if required.
- Completing basic administration such as logging shifts in Polixen App and completing Monthly Support Review forms, so we can support you.
- Working in a safe manner and reporting any incidents or concerns.
- Reviewing/responding to emails/calls in a timely manner.
- Completing online training, where required and attending recognition events, as required.
- Abiding by the organisation's policies, procedures, and guidelines.
We aim to complete the onboarding process in less than 7-14 days.