As a Community Services Concierge, you will be the welcoming face of Wesley Mission and have the opportunity to put into your theoretical knowledge into practice.

Be part of a small, dynamic team offering support to guests, clients and help seekers who make up the diverse community that Wesley Mission supports. As a valued member of the fun, dynamic team, you will have the opportunity to interact with a diverse community and be part of something special.

Tasks & responsibilities

• Welcome our guests in a warm, respectful and professional manner

• Act as a main point of contact and assist with enquiries from guests visiting the Wesley Mission building in the heart of the CBD

• Provide friendly advice and information on all Wesley Mission activities and services

• Maintain a sound knowledge of local events and network with other relevant organisations

• Ensure that all areas of the Front of House is presentable

• Escalate any items that require immediate attention

Knowledge, skills and experience

• Ability to handle sensitive information

• Highly organised with strong attention to detail

• Professional, efficient, responsive and well presented

• Previous experience in a customer facing role desirable

• Maintain a current NSW Working with Children Check

• Undergo a satisfactory National Criminal History Check

• Kind, friendly and patient with the ability lead with empathy and to serve with a smile!

Benefits

• Opportunities to interact with a diverse range of guests

• Improve your communication skills

• Develop your problem solving and administration skills

• Gain experience in the community services / not-for-profit sector

• Be part of a fun, dynamic and passionate team

• Volunteer with a highly respected charity helping people in need

• Convenient CBD location

• Make a positive difference in the life of others… as well as your own

Minimum three-month commitment

If this sounds like the role for you - simply apply below!