The Volunteer Street Team Member works alongside the Street Team Coordinator and other Street Team volunteers, to engage with vulnerable and intoxicated people to ensure their safety and wellbeing. Teams are made up of a minimum of 3 members who walk together in specific designated area/zones where people tend to gather, such as night clubs and bars. Their primary purpose to do provide "eyes and ears" for Tasmania Police, and to provide brief intervention support around substance use or basic first aid where the Patron has been injured.

Job Description

Key responsibilities of Volunteer Role:

• Use your training and experience to connect in an appropriate way with people experiencing vulnerability, due to alcohol or substance use • In consultation with the community member, identify relevant support options and assist with referrals or to ensure they return home safely • Record notes on interaction, assistance and referrals offered to the community member in TSA’s system/s. • Assist with setting up and packing up of any resources or equipment used during shift.

Qualifications and skills (desired/required)

• Experience in working with people experiencing vulnerabilities (eg. addictions) is desirable/required.

Capabilities and personal attributes

• Manage Self: Recognises impact of own behaviour and emotions on others and adjusts accordingly; seeks and responds positively to constructive feedback and guidance.

• Act Ethically and with Integrity: Is reliable and trustworthy; represents the organisation in an honest, ethical and professional way; acts consistent with TSA vision, mission and values; respects TSA’s Christian identity and activities.

• Show Respect: Recognises and respects the rights and beliefs of others in a non-judgemental way.

• Display Resilience: Keeps control of own emotions and remains calm in the face of challenging situations; displays an optimistic approach to work.

• Communicate Effectively: Allows others time to speak; listens to others when they are speaking and asks appropriate, respectful questions; is aware of own non-verbal cues.

• Develop Capability: Seeks and is open to feedback on own capability and competence; seeks opportunities for ongoing development.

• Lead Safety and Wellbeing: Performs all duties in a safe manner, ensuring the safety of self and others.

Background check requirements

Background checks play an important part in our commitment to being a safe organisation. Where an applicant has disclosable history, the selection process includes a fair assessment and a risk management approach. Collection of personal information is handled per our privacy and confidentiality policies. Below is what is required for this role: • As this role works closely with people experiencing vulnerability and sensitive information, a current Working with Vulnerable People Card TAS is required.

Time Required & Commitment

• As agreed with manager, on either Friday or Saturday evenings between 10.00pm-3.00am

This role will give volunteers an opportunity to develop skills and build experience in working with people experiencing vulnerabilities.

Training workshops in First Aid and Mental Health First Aid could be available.

Induction Training for Street Teams is provided online