Helpline volunteers need patience, a clear telephone voice and must enjoy talking to people of all backgrounds. Often callers may be distressed so a calm disposition is useful. Basic computer skills are required. Training is provided and there is strong support from other volunteers and staff. Wildlife knowledge is not essential, but a desire to learn about and help native wildlife is. All training is provided on the job.

Key Tasks

Commit to a regular weekly shift Participate in on-the-job training Answer the telephone Provide general wildlife specific advice Refer the caller to relevant organisations Provide links to other useful resources *Enter required data

Volunteer benefits include - Learn about native wildlife from all over Western Australia Assist in the first step of rescue and care for sick, injured, orphaned or displaced wildlife Raise public awareness on wildlife matter Take on new challenges Use your skills and experience in a positive way Meet new like-minded people Eligibility for Department of Biodiversity, Conservation and Attractions rewards program

About WA Wildlife

WA Wildlife a non profit organisation that provides medical care and rehabilitation services for injured native wildlife in the south metropolitan region. Native Arc receives injured wildlife from a range of sources including the general public, veterinary clinics, local councils, rangers and other wildlife centres.

** Please note this position is advertised by The City of Cockburn Volunteer Resource Centre on behalf of the organisation above.